Communications Protocol

Whitby School Communications Protocol

This guide is intended to help parents stay well informed and find resolutions to questions and concerns through a clear, communicative process.

Whitby school uses a variety of methods to ensure the school community remains well informed and connected throughout the year. Please use the following communication resources to stay informed during the school year.

 Academics

Contact protocol for these academic areas: Student Learning, Student Assessment, Homework, Field Trips, Birthday/Celebrations Schedule, Digital Citizenship

Primary Contact

  • Classroom Teacher/Advisor

Secondary Contacts - In order of priority

  • Team Leaders or Curriculum Leader
  • Head of Children's House, Lower School or Middle School
  • Head of School

Contact protocol for these academic areas: Montessori, International Baccalaureate, Language Arts, World Languages, Math, Science, Humanities, Media Literacy

Primary Contact

  • Classroom Teacher/Advisor

Secondary Contacts - In order of priority

  • Classroom Teacher (CH and LS)
  • Curriculum Leader
  • PYP or MYP Coordinator
  • Head of Children's House, Lower School or Middle School
  • Head of School

Contact protocol for Single Subjects: Language, Math, Science, Humanities, Art, Design, Music/Theatre, Physical Education (applies primarily to Middle School)

Primary Contact

  • Single Subject Teacher

Contact protocol for SAIL:  

Primary Contact

  • Classroom Teacher/Advisor

Secondary Contacts - In order of priority

  • S.A.I.L. Teacher
  • S.A.I.L. Coordinator
  • Head of Children's House, Lower or Middle School
  • Head of School

Contact protocol for Cocurricular & Athletic Programs: WECCP (Grades P2-Grade 4), Middle School Academic Electives and Athletic Programs

Primary Contact

  • Director of Athletics and Cocurricular Programs

Secondary Contacts-In order of priority

  • Head of Children's House, Lower School, Middle School
  • Head of School

Contact protocol for Student Counseling: 

Primary Contact

  • Classroom Teacher or MS Advisor
  • School Counselor

Secondary Contacts- In order of priority

  • Head of Children's House, Lower School, Middle School
  • Head of School

 

Contact protocol for Secondary School Counseling: 

Primary Contract

  • Director of Secondary School Counseling

Secondary Contacts- In order of priority

  • MS Advisor
  • Head of Middle School
  • Head of School

CLICK HERE to search for a faculty, staff, or administration name.

 

Administration

Primary Contact

  • School receptionist who can answer your questions and/or direct your call as needed

 

 

Primary Contacts: New enrollments, transfers, scholarship management

  • Director of Admissions
  • Associate Director of Admissions

Primary Contact: Billing, Financial Aid

  • Director of Finance, Human Resources, and Operations

Primary Contact: Newsletters, general communications, advertising, website, social channels

  • Director of Marketing and Communications

Primary Contact: Annual Fund, capital campaigns, fundraising events, alumnae relations

  • Director of Development & Alumnae Relations

Primary Contact: Health questions, health forms, medication administration

  • School Nurse

Primary Contact: Building & grounds maintenance, parking lot safety 

  • Director of Facilities

Secondary Contact

  • Head of School

 

Primary Contact: School software & hardware, Internet security, laptop management, Veracross management & Parent Portal

  • Director of Information Technology
 

CLICK HERE to search for a faculty, staff, or administration name.

 

Parent-to-Parent Communications

Primary Contacts: PA events, committees

  • PA President
  • Committee Chairs

You can view the current list of the PA Executive Committee, Committee Chairs, and event information by clicking here.

 

 

Primary Contact:

  • Classroom Parents 

More information about Classroom Parents and the PA can be found here.

 

How We Communicate at Whitby

The Veracross Parent Portal is a secure information hub and each parent is provided a secure login during the application process.

Veracross provides school and classroom news, school and teacher emailing capabilities and parent/teacher conference sign-up plus classroom and student-specific information including: attendance, class schedule, homework, progress reports, school/athletic/birthday calendars, student/parent and faculty/staff  directories.

Whitby's school calendar is published on the Parent Portal. Parents can sign up for iCal data feeds and/or email alerts specific to class or sections.

Access the Parent Portal

Whitby uses email as the main source of  communication from school to home. Parents are requested to use email as the primary means of contacting the school for non-urgent matters.

What's Happening This Week is a weekly email that provides a list of events across all school levels, plus special information that parents need to know. It is distributed by communications@whitbyschool.org each Sunday.

There are a number of events throughout the school year at Whitby. Please refer to our Veracross calendar for the most up to date schedule.

Key Events Include:

  • Parents Association Meetings 
  • Class Coffees - Informal introduction to the school year with faculty, administration, and class parents
  • Curriculum Nights - Fall evening events provide essential information to parents about the classroom and curriculum, plus an opportunity for Q&A with classroom teachers.
  • State of the School Meeting - Annual Board of Trustees report, open to all Whitby parents.
  • Student/Parent/Teacher Conferences - Held twice a year, these conferences showcase our students' learning in action.
  • Student Events: Cafe Night, Middle School Musical, Annual Art Show

 

The Parent and Students Handbook is a comprehensive manual covering all aspects of the Whitby academic and operational policies and procedures. All parents are required to areas the Handbook and are encouraged to review it each year.

Click here to access the Handbook.

 

 

Website: The Whitby website serves primarily as an external platform for attracting new families with information about the school. We also post news that is of public interest. Parents may subscribe to the public news feed. We aim to provide updates to the news on a weekly basis.

Social Media: Whitby uses social media, primarily Facebook (/whitbyschool) and Instagram (@whitbyschool), as interactive platforms to share information, insights, and activities with parents and the general public. Parents are invited to follow Whitby on those platforms, like/share posts with their friends and followers, and comment positively and responsibly. 

The Veracross Alert System relays emergency messages about school closures, delays and emergencies via email and text messages. Alerts will also be posted on the home page of the whitbyschool.org website.

Key events (indoor sports, special student programs, speaker events, and graduations) are streamed throughout the year. As a member of the Whitby community, you can view the event live or at a later date. 

Create your free Local Live account.